1. General information.
The website crossroads-footwear.com is owned and operated by the company ΑΦΟΙ ΠΡΙΜΗΚΗΡΗ based at Kanari 18, Agios Ioannis Rentis, Athens, Greece.
E-Mail: crossroadsfootwear@gmail.com
These Terms and Conditions set out the rights and obligations of Crossroads Footwear and the Customer.
The Terms and Conditions, the Order form and the Order confirmation constitute the sale contract between Crossroads Footwearand the Website’s Customer upon the sale of the ordered Products.
Crossroads Footwear reserves the right to make alterations to these Terms and Conditions.
The Customer acknowledges, prior to placing an Order, that he has read and agreed to all the information aforementioned and agrees to comply with the current version of Terms and Conditions by only ordering and purchasing on Crossroads Footwear’s Website.
4. User’s responsibility.
Any visitor, user or Customer of crossroads-footwear.com agrees that he will use this Website according to the law and the moral norms, which entails that he will not use this Website in order to publish any kind of content that is illegal, inappropriate or harmful in any way.
5. Eligibility to purchase.
To be able to purchase a Product, the Customer:
Is required to provide certain personal information
Warrants that the personal information He provides is both accurate and true
6. Creating an account.
It is not necessary for the Customer to hold an account to place an order.
The customer can create an account by completing a subscription form. The customer states that all personal information provided is complete and accurate in order to proceed to his precise identification in any situation. Any misleading or slanderous information is likely to result in immediate closing of the customer’s account and cancellation of his Orders
While creating his account, the Customer shall choose a login and a password. The Customer must make sure not to disclose his login and his password at any time.
The Customer’s account can be accessed by Him at any time by using his login and password.
The Customer is responsible for all actions conducted on the Website while using his login and password. Any user, having subscribed to the Website, shall be liable for any Order placed while connected with his login and his password.
7. Placing an order.
To place an order the Customer must place the products of His choice, in their desired quantity, in the shopping cart. The shipping cost is calculated upon placement of each product.
Placing products in the cart does not reserve them and they are not excluded from being purchased by another Customer.
Once the Customer has finished shopping He will be asked to proceed to checkout as guest or register as user. In both cases the Customer will need to choose Billing Address, Shipping Address, Shipping Method and Payment Method.
The placement of the order is complete only after the selection and confirmation of the above. Through this Order placement, the Customer expresses His intention to purchase the Product(s) listed in the shopping cart as chosen by Him.
The contract of sale is completed as soon as Crossroads Footwear accepts the Customer’s Order and confirms it by e-mail. This e-mail serves as confirmation-receipt of the Order. Upon the completion of the Order, the Customer receives a unique Order number, which He can use in order to communicate with Crossroads Footwear about any information on His Order. The confirmation of the Order e-mail includes all elements of the Order (such as the list of ordered Products, price, date of delivery, shipping costs, etc.).
Once the relevant control is complete (availability, bank verifications, etc.) and once the product is ready for shipment, the Customer will be charged the appropriate amount and informed via e-mail.
If necessary, the Customer has the right to request access to the personal data which we may hold or process about Him. The Customer has the right to require us to correct any inaccuracies free of charge.
Crossroads Footwear may not be held responsible for any incorrect personal details entered by the Customer nor for the consequences related to any delays during the delivery process. As a result, all return costs would be at the Customer’s charge.
8. Prices.
All prices shown on this Website are in Euros and valid for all countries. Prices are inclusive of VAT 24%. In case the VAT rate is adjusted before acceptance/confirmation of an order, the new rate will apply. If the Customer’s card is not charged in Euros but in other currencies, the Customer will be charged in accordance to the exchange rate of the day His card issuer proceeds with the transaction.
Crossroads Footwear reserves the right to update / modify Products’ prices at any time without prior notice. The applicable price of the Order will be notified in the summary of the Order before payment.
Crossroads Footwear might proceed, at its discretion, to exclusive offers. Products on offer explicitly appear as such.
If the Customer is outside the European Union, additional taxes, fees or duties might be charged, (e.g. import tax etc.) Such charges are not included in the product prices and the Customer is responsible for their payment. The Customer is also solely responsible for the formalities related thereto unless otherwise specified. The Customer is solely responsible for checking whether the Products ordered can be imported under domestic law in the country of delivery.
Shipping costs are not included in the prices that appear on this Website and will be calculated upon placement of each product in the Customer’s cart during checkout.
If a Product is wrong priced due to typographical error or error in pricing information received by the suppliers, but Crossroads Footwear accepts an Order before this mistake is found, Crossroads Footwear will send an e-mail to the Customer asking Him if He is willing to pay the correct price of the Product(s) He has ordered. If the Customer refuses to pay the correct price, Crossroads Footwear reserves the right to cancel the Order immediately and consider the contract void, with no liability of its own.
9. Shipping Costs.
Orders within Greece are distributed via ELTA courier service companies. The shipping costs are paid by the Customer, they are automatically calculated during the ordering procedure and are the following:
Order cost 0 – 99,99 Euros: Shipping cost 3 Euros
Order cost 100 Euros or more: Shipping cost 0 Euros
International delivery costs have to be discussed with Crossroads Footwear.
10. Payment.
The Customer undertakes to pay the total price of the Product(s) and shipping costs as stipulated on the Website and also to pay for, or have someone pay for the customs duties, the VAT or any other taxes due to the import of Products in the country of delivery, directly to the forwarding or customs agent.
Payments can be made by one of the following payment methods:
a). By charging the Customer’s credit / debit card during the on-line process.
We use Stripe as a gateway so as the user can perform a transaction. We do not store any data of the User’s credit card in our Website.
Crossroads Footwear at no time has any knowledge of the Customer’s credit card’s data.
The card company may undertake a security check in order to confirm the identity of the person placing the Order. In case the card company refuses or does not authorize the payment, then Crossroads Footwear is not liable for any delay or even non-delivery.
11. Delivery.
Products will be delivered to the address indicated by the Customer in the Order form, after confirmation of the Order. An e-mail including information about the estimated delivery time will be sent to the Customer as soon as the Product(s) are ordered. Estimated delivery times are to be used a guide only. Delivery time starts from the moment an order is accepted and includes a 72 hour period during which the Product(s) will be processed and dispatched by Crossroads Footwear’s warehouse. Before purchases can be dispatched, Crossroads Footwear may need to confirm the Customer’s details with His card issuer. Crossroads Footwear will do its best to keep delays to minimum.
Information displayed on the Website related to availability is subject to change without notice. Crossroads Footwear cannot guarantee permanent or continuous availability of all Products on the Website. All Orders are subject to availability at all times.
Transfer of risk intervenes on the delivery, at the address indicated on the Order confirmation or when the Customer collects the Product(s) from the carrier.
The Customer shall check the content, the conformity and the condition of the Product(s) on delivery thereof.
In the event of delays, damages, total or partial losses, or any problem whatsoever, the Customer shall express all reserves and complaints which would seem justified, even to refuse the parcel.
Therefore, Crossroads Footwear advises the Customer to check the condition of the Products upon delivery and before signing the acknowledgement of receipt of the parcel.
13. Product conditions of use.
Prior to any Order and use of the Products, the Customer shall read all information available on the Website, and seek specifications and components of the Products and ensure that they are compatible with his private use. The Customer undertakes to respect instructions of use given by the suppliers and available on the packaging and the Product’s manual before use. For further information on the Product’s specifications, please contact Crossroads Footwear by e-mail at the following address:
E-Mail: crossroadsfootwear@gmail.com
16. Privacy.
Any visitor of the Website crossroads-footwear.com , may navigate freely through the site without providing any personal information. Personal information is only required for the Order of a Product.
The personal information requested from and related to the Customer is essential to process and ship his Order, to issue invoices and to draft warranty agreements, as the case may be or for the benefit of satisfaction’s questionnaires. This information may also be provided to judicial of administrative authority.
The Website makes use of “cookies”, i.e. fragments of information that may be stored on the user’s hard disk. Cookies do not contain any personal data but can simplify the use of the Website. Cookies for instance are used to keep track of the user’s language code, so that on his next visit the user automatically ends up with information in his native language. The use of cookies is generally accepted and almost all important websites use them.
If the Customer does not wish Crossroads Footwear to automatically place cookies on his PC’s hard disk, He can change his browser settings so that these cookies are automatically rejected, or so that he may be informed of such placement of a cookie. The Customer should bear in mind that if he rejects cookies, certain parts of the Website may not work or may be less accessible. For third party cookies the User can disable or enable them at will thorugh our Website consent system by pressing the button Cookies consent
18. Industrial and intellectual property rights.
All elements on the Website, e.g. visual, pictures, audio, writings, animations, visual identity, database utility, software and other underlying technologies are protected by Greek, E.U. and international copyright, brand and patent law. They remain the exclusive property of Crossroads Footwear.
Crossroads Footwear’s trademark, as well as all trademarks, figurative or otherwise, and more generally all other trademarks, illustrations, images and logos included on Products, their accessories or packaging, registered or unregistered, are and shall remain the exclusive property of Crossroads Footwear, with exception to visuals, trademarks and logos of suppliers of Products offered on the Website.
Any full or partial representation, modification, reproduction, distortion, of all or part of the Website or its contents, by any procedure whatsoever and in any medium whatsoever, without prior express permission of Crossroads Footwear is strictly forbidden.
20. Inquiries and complaints.
For any inquiries about an Order or complaints, the Customer may contact us by email at the following address:
E-Mail: crossroadsfootwear@gmail.com
21. Governing law and jurisdiction.
All legal disputes arising out of or in connection with purchasing through crossroads-footwear.com shall be governed exclusively by Greek law (EU law) and shall be subject to the competent authority of the courts of Athens, Greece.